Popular Services

Assigned, lab or shared devices, including physically moving a computer, device administrative rights and more.


Computer accessories, loaner computers and/or new computers for yourself or team members.


Many departments use the W: drive to store important files. If you are a Campus and Classroom Technology Services (CCTS) user, your personal files are also saved to a server. If you are working remotely, it is possible to access these files from your personal device.


Request feature additions/changes/removals for Wayne State's TeamDynamix environment.


Administers connection to Enterprise Applications such as Banner, Xtender/Imaging, Cognos, ODS, Workflow and STARS.


Centrally-managed and scalable computing capable of housing and managing research projects involving high-speed computation.


Assistance with inquires, troubleshooting, and purchase issues with software located within the C&IT software store.


A Guest AccessID is issued to select non-Wayne State University persons who require short-term access to WSU systems and services to directly benefit academic or administrative WSU activities.


A Group ID is a shared Office 365 Outlook account used by a group of people in one department and/or unit.


Large format print service for College of Liberal Arts and Sciences (CLAS) students.


Support with the Wayne State enterprise license for Microsoft 365, including email (Outlook), web applications, desktop applications, etc.


Domain naming and IP, gateway and server addresses.


Hard-wired internet in campus buildings.


Report an issue or request help related to Cognos or Power BI, including problems encountered on specific reports or dashboards.


New report or institutional data request.


Support with the Wayne State data center and related services.


Canvas is Wayne State's online learning management system. Students can take quizzes, upload assignments, participate in message boards and more. Free mobile apps for teachers and students are available.


Student, faculty and staff support for the Wayne State VPN and Global Protect client.


Major change support for new and current students.


IT support for other services managed by the Core Applications team.


For all active students, faculty and staff.


Submit questions or concerns about your student account here.


Add or remove a VM and request software for an existing VM.


Support with IT procurement.