Information technology

Wayne State IT systems and services, including hardware, software, and support.

Categories (10)

Accounts and access

Share drive, Group ID, Guest ID, password reset, etc.
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Administrative and business

Batch job scheduling, OneCard, student information systems, finance and procurement, alumni services, IT human resources, etc.
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Computers and technology

Desktop support for employees, classrooms and special events.
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Email and collaboration

Microsoft Outlook and 365 licensing, active directory, telephone, etc.
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Information security

System access, policy and compliance, response and investigation, identity management, etc.
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Infrastructure services

Data center, databases, hosting, servers, co-location, virtual desktop infrastructure, etc.
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IT professional services

Service management, technical communication and knowledge documentation, technical project management, etc.
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Research technology

High performance computing and the Grid, Google Cloud Platform, lab management, software, etc.
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Teaching and learning

Classroom technology, Canvas (learning management system), Qualtrics, WarriorGPT, student evaluation of teaching, etc.
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Wi-Fi and network

Services include: DNS/DHCP, wired internet, Wi-Fi, smart device and hidden network registration, eduroam, etc.
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