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Assigned, lab or shared devices, including physically moving a computer, device administrative rights and more.
Ready to become a Warrior? Get help with first-year or transfer student orientation.
An IT Investigation is any request to access accounts, systems, logs or any other information that is not normally accessible to the requesting person, and requires privileged access by a C&IT employee.
Many departments use the W: drive to store important files. If you are a Campus and Classroom Technology Services (CCTS) user, your personal files are also saved to a server. If you are working remotely, it is possible to access these files from your personal device.
Support with School of Medicine transfer requests.
Degree Audit is a system tool that checks a student's progress in their degree program. Students, advisors and university staff use the audit to compare what the student has completed and in-progress coursework against the requirements of the university and their chosen degree program.
Exceptions manages requests for exceptions to tuition and fee policies, as directed by the university’s Tuition and Fee Regulations.
LISTSERV distribution lists allow easy communication between a group of people via email. Wayne State account not required.
Computer accessories, loaner computers and/or new computers for yourself or team members.
Support with the applicant portal, admission status policy, application updates, etc.
Administers connection to Enterprise Applications such as Banner, Xtender/Imaging, Cognos, ODS, Workflow and STARS.
Assistance with inquires, troubleshooting, and purchase issues with software located within the C&IT software store.
Request feature additions/changes/removals for Wayne State's TeamDynamix environment.
Service used by employees to request C&IT assistance.
Student, faculty and staff support for the Wayne State VPN and Global Protect client.
Records and registration assists students and staff with records, registration, transcripts, enrollment verification, and graduation.
Support and/or change requests related to the LMS application on CSOD.
Support and/or change requests for the CSOD platform
Manager support in the interpretation and application of HR transactions, also known as EPAF.