Help Desk support and repairs, university-managed computers, and more.
Types of reports users can generate.
This article explains CCTS folder redirection at Wayne State, which moves user files like Documents, Desktop, and Favorites to secure, backed-up central servers for easier access and improved data protection.
This article explains how Wayne State University students and employees can verify their identity for Help Desk support. It outlines when video call verification is required, how to join a Zoom meeting with provided meeting IDs, and what items are needed for the call, such as a photo ID, camera-enabled device, and stable internet connection.
This article provides access to Campus and Classroom Technology Services (CCTS) policies and documentation, including service agreements, administrative access, and loaner laptop guidelines.
Virtual desktop infrastructure (VDI)
This document (Terms of Service Agreement for Virtual Server Hosting) amends the Master Service Level Agreement for CIT Hosting Services.
This article explains how Wayne State University uses digital signs to share announcements, promote events, and display news or media on campus. It also outlines how to submit content, available design options, and related costs.
Wayne State medical residents can access free and paid software from the C&IT Help Desk store but must purchase licenses for Office 365 and SPSS, which are free to students. DMC or other non-WSU residents are not eligible. For eligibility questions, contact your GME office.