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This article explains how CCTS customers can request a shared or part-time employee computer.

This article provides information about how to request a loaner laptop for university-sponsored international travel, including eligibility requirements, available devices, loan duration, and security protocols.

This article explains how CCTS customers can request to add computers or accessories to their department’s annual refresh program.

This article explains how CCTS customers can request loaner equipment—such as laptops or projectors—for meetings, events, or university-related travel.

This article explains CCTS folder redirection at Wayne State, which moves user files like Documents, Desktop, and Favorites to secure, backed-up central servers for easier access and improved data protection.

This article provides access to Campus and Classroom Technology Services (CCTS) policies and documentation, including service agreements, administrative access, and loaner laptop guidelines.

This article explains how to follow up with CCTS Support Technicians regarding service requests or tickets, including how to check status or make updates via the Help Desk.

This article provides FAQs about BitLocker Drive Encryption at Wayne State, including who receives it, how it protects data, how to check if it’s enabled, and what to do in case of issues or a lost/stolen device.

This article provides information about using folder redirection on C&IT-managed Wayne State computers to securely save files on university servers. It explains how redirected folders (Documents, Desktop, Favorites) offer improved access, backup, and reliability across Wayne State devices.

This article explains how to request a computer login (Active Directory account) for new users, including who can submit the request and authorization requirements.

This article explains how to disable computer accounts and revoke access for CCTS users, including the steps for submitting removal requests and handling urgent terminations.

This article explains why certain programs may be blocked on CCTS-managed computers due to an application allowlist designed to enhance security and prevent unauthorized software from running.