Software and applications

Help Desk software store, Adobe, and more.

Articles (22)

AppWorx or Application Manager for job scheduling and automation

This article is an overview of the AppWorx system (also called Application Manager) used within Wayne State’s administrative services. It explains that AppWorx is a job scheduling and automation tool allowing users to schedule, execute, and monitor predefined programs (“modules”) or workflows (“chains”), view outputs and queues, and maintain a history of batch executions

Banner button and keystroke glossary

Pdf document refrencing Banner buttons and keystrokes

CASHNet electronic payment system

This article explains what CASHNet is and how it’s used at Wayne State University.

How can I purchase software through CDW-G in WayneBuy?

This article provides a step-by-step guide on how to purchase software through CDW-G in WayneBuy

How do I run Dell Diagnostics?

Dell computers include built-in diagnostics to check hardware for errors. This article provides instructions on how to run a diagnostics on a Dell computer.

How do I update my SAS license?

Follow the steps to learn how to update SAS license.

How to apply or edit Banner Administrative Pages styles as an employee

This article outlines the steps to update the styles of Banner Administrative Pages to match the WSU theme, including checking version control, locating style sheets, making custom updates, and coordinating with the DBA team for deployment.

How to create a menu in My Banner

This article explains how users can create a personalized “My Banner” menu by adding frequently used forms using the GUAPMNU screen in Banner.

How to enable and configure the firewall on macOS X

This article explains how to enable and configure the firewall on macOS X, including adding specific applications and ports.

How to log in to SMARTi as an employee

This article explains how to log into SMARTi

How to purchase software from the C&IT Help Desk web store

This article provides information about the C&IT Help Desk store at Wayne State, including available free and discounted software, tech accessories, repair services, eligibility requirements, and how to download or receive purchased software.

Qualtrics online survey and analytics tool

This article provides information about accessing and using Qualtrics at Wayne State University to design, distribute, and analyze surveys for academic and research purposes. It outlines available features, licensing details, account creation steps, collaboration options, and support resources.

Remote Desktop Protocol (RDP) FAQ

This article provides faqs about Microsoft's Remote Desktop Protocol (RDP).

Using Respondus LockDown Browser with Canvas

This article provides step-by step guide on how to enable Respondus LockDown browser.

Viewing all discussion responses on one page in Canvas

This article provides information on how to view all discussion responses in one page in Canvas

What applications are not well-suited for virtualization?

This article explains which types of applications are not recommended for virtualization and advises consulting vendors or system administrators before proceeding.

What are computer operating system updates? Why do I need them?

This article explains the importance of keeping your computer’s operating system up to date to protect against security risks. It provides step-by-step instructions for installing updates on Windows, macOS, and Chromebooks, along with guidance for unsupported systems.