Password resets are a secure support service that requires ID verification. To reset your AccessID password, please call the C&IT Help Desk at 313-577-4357 and be ready to join a Zoom call with a working webcam and at least one form of valid picture ID.
FAQ
1. Can I reset my password myself?
If you have previously set up an alternate email address with your Wayne State account, you can reset your password via account management in Academica.
2. Do I have to call for a password reset?
Requests may be submitted via the portal for a password reset, but they cannot be fulfilled until your ID has been verified via Zoom, and this option may delay access.