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This article explains how to submit telephone service requests (TSRs) at Wayne State.

This article explains how to set up an off-hours call forwarding schedule using the C&IT VOIP portal so incoming office calls are routed to voicemail or another number outside of work hours.

This article explains how authorized users can access Wayne State University phone bills online through the PCR360 billing system. It covers how to request access, view and print bills, review rates, and find instructions for using the system, with Billing Services available for support.

This article explains how to schedule a telephone or circuit repair at Wayne State. It notes that most repairs are free, though fees may apply if a technician is dispatched, and provides the information you should have ready when calling the C&IT Help Desk to report the issue.

This article explains the pricing for Wayne State’s VoIP phone service.

This article explains what to do if a Wayne State VoIP phone has no dial tone. It directs users to email the C&IT Help Desk with details including contact information, the affected phone number, location, and a brief description of the issue.