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This article explains how Wayne State University students and employees can verify their identity for Help Desk support. It outlines when video call verification is required, how to join a Zoom meeting with provided meeting IDs, and what items are needed for the call, such as a photo ID, camera-enabled device, and stable internet connection.

This article provides information about the C&IT Help Desk store at Wayne State, including available free and discounted software, tech accessories, repair services, eligibility requirements, and how to download or receive purchased software.

This article explains how to follow up with CCTS Support Technicians regarding service requests or tickets, including how to check status or make updates via the Help Desk.

Wayne State medical residents can access free and paid software from the C&IT Help Desk store but must purchase licenses for Office 365 and SPSS, which are free to students. DMC or other non-WSU residents are not eligible. For eligibility questions, contact your GME office.