What do I do if my phone has no dial tone?

This article explains what to do if a Wayne State VoIP phone has no dial tone. It directs users to email the C&IT Help Desk with details including contact information, the affected phone number, location, and a brief description of the issue.

If your VoIP telephone does not have a dial tone, please email the C&IT Help Desk at helpdesk@wayne.edu with the following information:

• Contact name
• Contact phone number
• Phone number experiencing issue
• Customer location including building name, floor and room number
• Brief description of issue