Summary
This article explains what to do if a Wayne State VoIP phone has no dial tone. It directs users to email the C&IT Help Desk with details including contact information, the affected phone number, location, and a brief description of the issue.
Body
If your VoIP telephone does not have a dial tone, please email the C&IT Help Desk at helpdesk@wayne.edu with the following information:
- Contact name
- Contact phone number
- Phone number experiencing issue
- Customer location including building name, floor and room number
- Brief description of issue