Does Wayne State have regularly scheduled system maintenance periods?

Summary

This article outlines Wayne State’s regularly scheduled system maintenance periods for key services, including Academica, Banner, STARS, and others, and explains when interruptions may occur.

Body

C&IT performs periodic system maintenance to implement updates and ensure all systems are working properly. There are two regularly scheduled maintenance periods:

  • Sunday 2 - 8 a.m.
  • Thursday 6 - 8 a.m.

Urgent and emergency updates are installed as soon as possible.

C&IT posts notices about system access that will affect students in Academica, in the banner of our secure login page (login.wayne.edu) and here on the C&IT website tech.wayne.edu.

Some systems have more regularly scheduled system maintenance windows:

Academica

  • Operating 7 days / 24 hours with these exceptions
  • Daily maintenance: 2 a.m. -2:30 a.m.
  • Weekly maintenance: Sundays 12:01 a.m.-8 a.m.

Banner

  • Operating Mon-Sat, 7 a.m.-midnight; Sunday, noon-8 p.m.

Cognos

  • Operating Mon-Sat, 8:30 a.m.-8 p.m.; Sunday, noon-8 p.m.

Researcher's Dashboard

  • Operating Mon-Sat, 7 a.m.-midnight; Sunday, noon-8 p.m.

Schedule of Classes

  • Operating 7 Days / 24 Hours with these exceptions
  • Weekly maintenance: Sundays 2 a.m. -8 a.m.

STARS

  • Operating 7 days / 24 hours with these exceptions
  • Daily maintenance: 3 a.m.- 5 a.m. -- slow performance during daily backups
  • Weekly maintenance: Sundays 12:01 a.m. - 8 a.m.

Wayne Connect email

  • Operating 7 days / 24 hours with exceptions

WSU Website (Wayne.edu)

  • Operating 7 Days / 24 Hours with these exceptions
  • Weekly maintenance: Sundays 2 a.m.-8 a.m.
Note: C&IT does NOT guarantee access to systems during system maintenance periods. Active sessions can be interrupted at any time during system maintenance.For support with any of these systems, please contact the C&IT Help Desk at 313-577-4357 or helpdesk@wayne.edu.

 

 

Details

Details

Article ID: 20172
Created
Mon 7/14/25 3:01 PM
Modified
Thu 9/25/25 1:09 PM