How to contact a local IT technician

This article explains how to follow up with CCTS Support Technicians regarding service requests or tickets, including how to check status or make updates via the Help Desk.

If you have requested a service or submitted a ticket to Campus and Classroom Technology Services (CCTS), your designated Support Technician(s) will follow-up with you directly regarding your issue. If you need to amend your request or discuss the matter further, please contact the C&IT Help Desk.